Industry Status: Pain Points in Buying and Selling Used Equipment
In recent years, the growth of domestic infrastructure has slowed, and many construction teams and leasing companies have found their used excavators and wheel loaders to be hot potatoes. Meanwhile, overseas markets, especially in Southeast Asia, Africa, and South America, have a strong demand for used construction machinery. On one side, there is an oversupply of equipment; on the other, buyers cannot find what they need. The gap between them is trust and information asymmetry.
What do many buyers fear? They fear that the machine is refurbished, that the paperwork is incomplete, that delivery will be slow after payment, and even more that no one will take responsibility if it breaks down. Sellers also have headaches: they worry that customers will pick and choose but not buy in the end, or that goods will be returned at the port. Sanqi Machinery has been in this industry for over a decade, and in short, it aims to resolve these fears.
Sanqi Machinery's Procurement Process: Transparency at Every Step
Orders on our platform are not just about posting pictures and waiting for inquiries. From buyer consultation to final delivery, there is a fixed process with dedicated personnel following up at each step.
- Requirement Confirmation and Machine Selection: Buyers tell us their working conditions, budget, and brand preferences. For example, if they need a 20-ton used excavator with specific bucket capacity and arm length requirements, we will screen out 3-5 suitable machines from our inventory and provide detailed specification sheets and real-shot videos.
- Inspection and Certification: Before leaving the factory, every machine goes through our inspection line. The engine, hydraulic system, undercarriage, and working attachments are scored item by item, and a watermarked inspection report is issued. The report clearly states whether it is "original paint" or "partially repainted," and which wear parts have been replaced—no ambiguity.
- Contract Signing and Payment: The contract specifies the machine model, year, hours, delivery time, and breach clauses. Payment methods include telegraphic transfer (T/T), letter of credit (L/C), and settlement in RMB. We cooperate with several domestic banks and support third-party fund supervision. For large transactions, staged payments are available, such as 30% upon signing, 60% after inspection before shipment, and the remaining 10% after arrival confirmation.
- Logistics and Customs Clearance: We have our own partner shipping companies and freight forwarders, and can arrange both breakbulk and container shipping. Export procedures, customs declarations, certificates of origin, and other documents are handled by us as a one-stop service. Buyers only need to wait at the destination port to receive the goods.
- After-Sales Service: Once the equipment arrives overseas, our job is not done. During the warranty period, if core components such as hydraulic pumps or engines have problems, we send replacement parts free of charge. We also provide remote video guidance and can even send engineers abroad for repairs (travel expenses are reimbursed at actual cost).
Payment Methods and Fund Security
In foreign trade, the biggest fear is losing money without receiving goods. We support several mainstream payment methods:
- Telegraphic Transfer (T/T): Suitable for regular customers, with a deposit and balance payment.
- Letter of Credit (L/C): For large orders, guaranteed by banks, with low risk.
- Third-Party Supervised Account: If buyers are not assured, they can use the platform's designated supervised account, and funds are released to the seller only after the goods are received and inspected.
For example, an Indonesian customer bought a used bulldozer for a total price of 1.2 million. He chose to pay 30% in advance via T/T, and we arranged shipment. After the vessel arrived at Jakarta port, he inspected the machine and paid the remaining 70%. This way, he doesn't worry that we might take full payment and not ship, and we don't worry that he might refuse the goods.
Logistics and Delivery: Global Reach with Controllable Timelines
Exporting equipment is not as simple as stuffing it into a container. We often use flat racks and breakbulk vessels. Special equipment like mining trucks must be disassembled for shipping and reassembled at the port. Our logistics partners have over ten years of experience in transporting construction machinery and can handle oversized, overweight, and high-load items.
From Shanghai Port to Lagos, Africa, it takes about 35-40 days; to Peru, South America, about 30 days. Before departure, we inform customers of the shipping schedule, bill of lading number, and estimated arrival time, and update the vessel position weekly during transit. We send customs clearance documents electronically a week in advance, with originals shipped with the vessel, so customers can prepare for customs clearance in advance.
After-Sales Service Guarantee: Not a One-Time Deal
Construction machinery is a production tool; every day of downtime is money lost. Therefore, we place great emphasis on after-sales service. We have established a parts database covering mainstream brands such as Sany, Komatsu, Caterpillar, Doosan, Hyundai, LiuGong, and SDLG. Hydraulic parts and engine parts are always in stock, with domestic shipping within 24 hours and international customers receiving air freight within three days.
Additionally, we offer equipment refurbishment services. If buyers want to change the paint, replace the boom, or install a hydraulic breaker, we can do it. If a failure occurs during the warranty period and cannot be resolved through video guidance, we arrange for a local cooperative repair point to visit, or directly send a technician.
Purchasing Suggestions and Precautions
When buying used equipment, don't just look at the price. You get what you pay for, and this is especially true in this industry.
- Check the Inspection Report: Pay special attention to the pressure test data of the engine and hydraulic pump. If the pressure value is more than 10% lower than the standard, it indicates severe wear.
- Confirm the Year and Hours: Don't trust the dashboard alone; look at wear marks and maintenance records for more reliable information.
- Understand Local Regulations: Some countries have strict emission standards, and older equipment may not be registerable. We always help customers confirm this in advance.
- Calculate Total Cost: The equipment price plus freight, tariffs, customs clearance fees, and registration fees is the real cost, to avoid exceeding the budget.
Frequently Asked Questions (FAQ)
Q: Can you provide original parts for used equipment?
A: Yes. We started as a parts supplier, so we have both genuine and aftermarket parts, with prices 10%-20% lower than market rates. If you purchase parts along with equipment, you can enjoy additional discounts.
Q: What if problems are found after the equipment arrives overseas?
A: Before signing the contract, we clearly define the warranty terms. Core components have a warranty of 3-6 months. During the warranty period, parts are sent free of charge, and labor costs are charged at our discretion. If damage is caused by transportation, we file a claim with the insurance company.
Q: Do you support installment payments?
A: Domestic customers can use financial leasing with an initial payment of about 30%. For overseas customers, we recommend using L/C or staged T/T payments, which minimizes risk for both parties.
Q: Can I come to see the equipment in person?
A: Of course. Our equipment yard is in Xuzhou, Jiangsu Province. You are welcome to visit and test the machines at any time. For customers from other regions, we can arrange a live video tour and provide online guidance.
The used construction machinery industry is not without its depths, but it is not impossible to navigate. Finding an experienced and reliable partner can minimize risks. That is what Sanqi Machinery has always been doing—making every machine sold clearly and every purchase worry-free.
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